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We at Rugs & Looms truly value your trust and satisfaction. As a new venture committed to delivering top-notch products from manufacturers across the globe, we regret to inform you that, at present, as our suppliers are present all around the globe, we're unable to accommodate returns and exchanges due to the early stage of our operations. We understand the significance of a reliable returns and exchange policy and are diligently working behind the scenes to establish a structured framework that ensures your satisfaction, including the possibility of facilitating returns in the future.

 

We apologize for any inconvenience this may cause and assure you that our team is tirelessly exploring avenues to enhance our services, including the implementation of a comprehensive returns policy. Your support and understanding during this developmental phase are invaluable to us as we strive to evolve and offer you a seamless experience in the near future.

 

Please feel free to reach out to our customer service team for any further assistance or queries you may have. Your satisfaction remains our utmost priority, and we are committed to continuously improving to serve you better.

 

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QUESTIONS

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If you still have any questions regarding any of the returns and exchange policy, please refer to our customer support, we are always happy to help!